Data and AI that work in production.

1. Invoice arrivesEmailPDF invoice from Sample Ltd. received
2. Read the documentDocument IntelligenceInvoice no., date, 12 line items and total extracted
3. Match the purchase orderSAP S/4HANAPurchase order found — line 7: quantity 120 instead of 100
4. Assess the deviationAI agentDeviation above tolerance → approval required
5. ApprovalHuman in the loopProcurement confirms the over-delivery in Teams
6. PostSAP S/4HANAInvoice posted, document created, case logged

Agent / systemHuman in the loop

1. Order arrivesScan / emailScanned customer order (PDF) with a handwritten note received
2. Read the documentDocument IntelligenceCustomer, 8 line items, quantities and delivery date recognized — incl. handwriting
3. Map the dataAI agentCustomer item numbers mapped to SAP material numbers, prices checked
4. Resolve the exceptionHuman in the loopInside sales confirms one unclear line with a click
5. Hand over to SAPSAP BTP · Integration SuiteOrder data validated in an integration flow and passed to S/4HANA
6. Create the orderSAP S/4HANASales order created, availability checked
7. Confirm & send backE-signatureOrder confirmation generated, digitally signed and sent to the customer

Agent / systemHuman in the loop

1. Recording availableTeams / videoProject meeting (48 min, German and English) recorded
2. TranscribeAzure AI SpeechTranscript with speakers and timestamps created
3. SummarizeAI agentMinutes with decisions, open items and 7 tasks generated
4. Add contextKnowledge baseLinks to project, requirements and earlier decisions added
5. ReviewHuman in the loopProject lead corrects one task and approves the minutes
6. Create tasksPlanner / JiraTasks with owners and due dates created, minutes distributed

Agent / systemHuman in the loop

1. Load dataSAP S/4HANANightly extract: orders and customer master into Databricks (bronze)
2. TransformDatabricksSilver/gold tables in Unity Catalog refreshed
3. Check rulesData qualityRule violated: 312 orders without a valid customer number
4. Analyze the causeDatabricks agentCause: new sales organization missing from mapping — fix proposed
5. Approve the fixHuman in the loopData owner reviews and approves the mapping
6. Refresh the reportPower BIGold tables recalculated, dashboard current and correct

Agent / systemHuman in the loop

1. Ask a questionMicrosoft Teams“What is the open order backlog for customer Miller?”
2. Route to the agentCopilotCopilot detects a data question and calls the A2H data agent (Copilot Studio)
3. Query the dataDatabricks agentAgent queries gold tables in Unity Catalog — only with the user’s permissions
4. Compute the answerDatabricksOpen backlog: 14 orders, €286,400, 3 of them overdue
5. Answer with sourceMicrosoft TeamsAnswer as a card in Teams, with a table and a link to the Power BI report
6. Next stepHuman in the loopSales creates a task for the overdue orders with one click

Agent / systemHuman in the loop

1. Load historySAP S/4HANASales of the last 36 months per material loaded into Databricks
2. Create featuresDatabricksSeasonality, holidays and promotions computed as features
3. Train the modelMLflowForecast model trained, evaluated against last year and versioned
4. Explain anomaliesDatabricks agent3 materials with strong deviation — reasoning generated per material
5. Approve the forecastHuman in the loopPlanners review the outliers and approve the forecast
6. Update planningSAP BTP · Integration SuiteApproved values passed to SAP demand planning

Agent / systemHuman in the loop

1. Request arrivesSAP BTP · Fiori appNew supplier “Example Inc.” requested in a Fiori app on SAP BTP
2. Search for duplicatesAI agentSimilar record found: “Example Incorporated” (93%)
3. Validate dataValidation serviceAddress normalized, VAT ID valid
4. DecisionHuman in the loopMaster data team confirms: new site, not a duplicate
5. Request creationSAP MDGChange request with all mandatory fields created
6. DistributeSAP S/4HANASupplier created and distributed to downstream systems

Agent / systemHuman in the loop

1. Enter the needSAP BTP · Fiori app“I need 20 laptops for the new project team by the end of May.”
2. Understand the requestAI agentMaterial, quantity 20, requested date and cost center recognized
3. Check catalog & budgetSAP S/4HANAContract item found, cost center budget sufficient
4. Start approvalSAP Build Process AutomationApproval workflow sent to the cost center owner
5. ApproveHuman in the loopCost center owner approves in the Fiori inbox
6. Create requisitionSAP S/4HANAPurchase requisition created and handed to procurement

Agent / systemHuman in the loop